Overview
Care Advantage, Inc., located in Lynchburg, Virginia, provides in-home care services designed to assist clients with various needs. The organization emphasizes flexibility and custom services, aiming to make a positive impact in the communities it serves. With over 30 years of experience in the industry, Care Advantage is committed to delivering compassionate care to its clients.
Services & Support
Care Advantage offers a range of in-home care services, including Certified Nursing Assistants (CNAs) and Personal Care Assistants (PCAs). Their services are tailored to meet individual client needs, which may include companionship, assistance with daily activities such as shopping, cooking, cleaning, dressing, and bathing. The organization aims to provide a full personal home care experience for residents in Lynchburg.
Care Approach & Staff
The staff at Care Advantage are frequently described as caring and compassionate by clients. While many aides are noted for their kindness, there are concerns regarding communication and coordination within the organization. Some families have reported challenges in receiving timely responses and replacements for aides when needed.
Who They Serve
Care Advantage serves a diverse range of clients, including individuals who may require assistance due to age, disability, or health conditions. The organization is particularly focused on providing care to those in their homes, ensuring that clients receive the support they need in a familiar environment.
Room for Improvement
Several reviews highlight issues related to communication and reliability. Some clients have experienced difficulties with scheduling and receiving timely updates about aide availability. Additionally, there are concerns regarding the qualifications of some aides, with reports indicating that not all staff possess advanced training or education.
Summary
Care Advantage, Inc. in Lynchburg, Virginia, offers a variety of in-home care services aimed at providing personalized support to clients. While the staff is often praised for their compassion, challenges related to communication and scheduling have been noted by some families. As such, Care Advantage may be a suitable option for those seeking flexible in-home care, though prospective clients might consider the reported concerns when evaluating their services.
