Overview
Burd Home Health – Syracuse CDPAP Agency, located in Syracuse, New York, empowers families through self-directed home care services. They are recognized as a leading provider of the Medicaid-funded Consumer Directed Personal Assistance Program (CDPAP) in New York, which allows individuals to choose their caregivers, including family members or friends.
Services & Support
Burd Home Health offers a range of services under the CDPAP program, prioritizing high-quality care and independence for clients. Families have the flexibility to hire caregivers they trust, ensuring that their loved ones receive personalized support in the comfort of their own homes. The agency is noted for its responsiveness and willingness to assist families in finding suitable aides during times of high demand.
Care Approach & Staff
The staff at Burd Home Health are frequently described as friendly, helpful, and attentive. Clients appreciate the agency’s commitment to communication, noting that staff members are readily available to answer questions and provide updates. Many families have highlighted the positive experiences with case managers, who are praised for their responsiveness and dedication to addressing concerns promptly.
Who They Serve
Burd Home Health serves individuals and families seeking home care services through the CDPAP program. This includes those who wish to hire caregivers of their choice, ensuring that clients receive care tailored to their specific needs and preferences.
What Families Say
Families express high satisfaction with Burd Home Health, often highlighting the courteous and supportive nature of the staff. Many reviews emphasize the agency’s excellent communication and prompt service, with clients feeling reassured by the attention given to their needs. One client noted that without Burd Home Health, their loved one would not have been able to remain in their home, underscoring the agency’s impact on families’ lives.
Room for Improvement
While many families report positive experiences, there are occasional mentions of the challenges in finding aides during high-demand periods. Ensuring consistent availability of caregivers may be an area for the agency to address further.
Summary
Burd Home Health – Syracuse CDPAP Agency is dedicated to empowering families through personalized home care services. With a focus on communication, responsiveness, and client satisfaction, they have built a reputation for providing valuable support to individuals and their families in Syracuse, New York.
