Overview
Burd Home Health – Syracuse CDPAP Agency, located in Syracuse, New York, provides home health care services through the Consumer Directed Personal Assistance Program (CDPAP). The agency empowers individuals and families to hire caregivers they trust or receive compensation for caring for loved ones. Their focus is on ensuring high-quality care and fostering independence for clients.
Services & Support
Burd Home Health offers self-directed home care services that allow clients to manage their own care. This includes hiring caregivers who can assist with daily activities and health-related tasks. The CDPAP service is particularly noted for its flexibility, enabling family members to provide care while also being compensated for their efforts.
Care Approach & Staff
The staff at Burd Home Health is described as professional, efficient, and caring. Clients have expressed appreciation for the communication with their caregivers, although some have noted areas for improvement in this regard. The agency aims to make the caregiving process as straightforward as possible, providing support in managing caregiver hours and addressing any questions or concerns.
Who They Serve
Burd Home Health serves individuals and families in need of home health care, particularly those who wish to maintain independence in the comfort of their own homes. The agency is especially beneficial for family members who are balancing caregiving responsibilities with other life demands.
What Families Say
Families have shared positive experiences with Burd Home Health, highlighting the significant impact the agency has had on their loved ones’ lives. One family member expressed gratitude for the ability to care for their mother while receiving financial support, calling the service a “Godsend.” Another noted that the agency has been instrumental in helping family members remain independent at home.
Room for Improvement
Some clients have mentioned challenges with the company’s communication and the new clock-in app, which they found difficult to navigate. Addressing these concerns could enhance the overall experience for users.
Summary
Burd Home Health – Syracuse CDPAP Agency provides valuable home health care services in Syracuse, New York. With a focus on empowering clients through self-directed care, the agency has received positive feedback for its professional and caring staff. While there are areas for improvement in communication and technology, many families appreciate the support and independence the agency facilitates for their loved ones.
