Overview
BSA Compassion Home Care, located in Amarillo, Texas, is a Medicare Certified Home Health Agency that has been serving the community since 2005. The agency aims to provide exceptional and compassionate care to patients in the comfort of their homes, working with clients under a doctor’s care and a regularly reviewed plan.
Services & Support
BSA Compassion Home Care offers a range of services including nursing care, therapy, and education for patients. The agency emphasizes a collaborative approach, working closely with doctors and therapists to ensure that patients receive comprehensive care tailored to their needs.
Care Approach & Staff
The staff at BSA Compassion Home Care is noted for their dedication and compassion. Many families have expressed appreciation for the genuine care provided by the nursing staff, highlighting their ability to communicate effectively and address patient needs. However, some reviews mention inconsistencies in care, including issues with staff continuity and assessments of individual needs.
Who They Serve
BSA Compassion Home Care primarily serves patients in Amarillo and the surrounding rural communities in the Texas Panhandle. They cater to individuals who require home health services while under the care of a physician.
Room for Improvement
Several reviews indicate areas for improvement, particularly regarding staff continuity and communication. Some families reported experiences with different caregivers frequently, leading to a lack of familiarity and consistency in care. Additionally, there were mentions of unprofessional behavior from staff when concerns were raised.
What Families Say
Families have shared mixed experiences with BSA Compassion Home Care. While some praised the compassionate and attentive care provided by certain staff members, others expressed dissatisfaction with the quality of care and communication issues. Positive feedback highlighted the effectiveness of specific caregivers, while negative reviews pointed to a lack of proper assessment and care continuity.
Summary
BSA Compassion Home Care in Amarillo, Texas, strives to provide compassionate home health services. While many families appreciate the dedication of certain staff members and the agency’s commitment to patient care, there are notable concerns regarding staff consistency and communication. Families considering BSA Compassion Home Care may want to weigh these factors in their decision-making process.
