Overview
Brookestone Home Health & Hospice of Kearney, located in Kearney, Nebraska, is a fully accredited home health care and hospice agency dedicated to providing customized support for patients recovering in the comfort of their own homes. The agency emphasizes the importance of understanding home health care and hospice options as a vital part of regaining independence and enhancing quality of life.
Services & Support
Brookestone Home Health & Hospice offers a range of skilled nursing care and home health options. Their services are designed to align with a physician’s treatment plan, ensuring that the care provided is tailored to meet the specific recovery goals of each patient. The agency’s team of skilled professionals delivers personalized care through home visits, focusing on the individual needs of each patient.
Who They Serve
The agency serves a variety of patients in need of home health care and hospice services, primarily within Kearney and its surrounding areas. They cater to individuals who require assistance due to illness or medical conditions, providing support that is crucial for recovery.
Service Area
Brookestone Home Health & Hospice serves multiple counties in Nebraska, including Lincoln, Custer, Sherman, Howard, Dawson, Buffalo, Hall, Frontier, Gosper, Phelps, Kearney, Red Willow, Furnas, Harlan, and Franklin counties. This broad service area allows them to reach a diverse population in need of home health and hospice care.
What Families Say
Feedback from families has highlighted some concerns regarding the intake process at Brookestone. One family reported feeling pressured to sign forms before a thorough assessment was conducted, which they felt led to confusion and delays in care. This experience has raised concerns about timely support during critical moments.
Room for Improvement
There are noted areas for improvement regarding the intake and assessment process. Some families expressed frustration with the urgency and pressure they felt when engaging with the agency, which could impact the overall experience for new clients.
Summary
Brookestone Home Health & Hospice of Kearney provides essential home health and hospice services tailored to individual patient needs. While they offer a broad range of skilled care options and support, feedback indicates that there may be areas in the intake process that could be refined to enhance the experience for families seeking assistance.
