Overview
Beyond Faith Homecare & Rehab, located in Lubbock, Texas, provides a range of home health care services tailored to individual needs. Their offerings include skilled nursing, therapy services, and social services, making it suitable for clients living at home, in apartments, or in retirement centers. The organization emphasizes compassion, respect, and excellence in their care.
Services & Support
Beyond Faith Homecare offers a variety of services that include skilled nursing and physical therapy. Clients have reported positive experiences with the nursing care provided, particularly highlighting the compassionate approach of the staff. The physical therapy services are designed to help clients regain strength and improve their mobility, with therapists creating personalized plans to meet individual goals.
Care Approach & Staff
The staff at Beyond Faith Homecare are described as compassionate and dedicated to their clients’ well-being. Reviewers have noted the exceptional care provided by nurses and therapists, who take the time to communicate effectively and address client concerns. The organization emphasizes matching clients with caregivers who possess the necessary skills and understanding to meet their specific needs.
Who They Serve
Beyond Faith Homecare serves a diverse clientele, including elderly individuals and those recovering from surgery or managing chronic conditions. Families have expressed gratitude for the care provided to their loved ones, particularly in navigating health challenges with dignity and independence.
What Families Say
Families have shared mixed experiences with Beyond Faith Homecare. While many commend the compassionate care and expertise of the staff, particularly highlighting the physical therapist’s patience and thoroughness, there have been concerns about communication and timeliness in service delivery. Some families experienced delays in receiving therapy services after discharge from rehabilitation, which caused frustration. However, positive feedback consistently points to the staff’s dedication and the quality of care provided.
Room for Improvement
Some clients have noted issues with communication and delays in service initiation. Specifically, there were instances where families experienced longer wait times than expected for therapy services, which could be improved for better client satisfaction.
Summary
Beyond Faith Homecare & Rehab is a home health care provider in Lubbock, Texas, known for its compassionate staff and comprehensive services. While many families appreciate the quality of care and the expertise of the therapists, there are areas for improvement in communication and service timeliness. Overall, the organization is committed to providing personalized care that respects the dignity and independence of its clients.
