Overview
Best Choice Home Health Care, located in Hamden, Connecticut, offers a range of home health services designed to support individuals in need of assistance. Their services include personal care assistance, home health aide support, homemaker and companion services, recovery assistance, skilled nursing, social work, and mental health counseling.
Services & Support
The agency provides a comprehensive array of services tailored to meet the needs of their clients. These services encompass personal care assistance, skilled nursing, and mental health counseling, among others. Families have noted that services typically begin within a few days after referral, indicating a responsive approach to client needs.
Care Approach & Staff
Reviews highlight the staff’s commitment to going above and beyond in their caregiving roles. Many families express appreciation for the staff’s honesty, understanding, and problem-solving abilities. However, there are concerns about staffing reliability, with some clients reporting issues with the availability of aides and the motivation levels of certain staff members.
Who They Serve
Best Choice Home Health Care serves a variety of clients, including those who require personal care assistance, skilled nursing, and mental health support. Their services are designed to help individuals maintain their independence while receiving the care they need.
Room for Improvement
Some families have reported challenges related to staffing reliability, including frequent call-outs and a lack of backup aides. These issues have raised concerns about the overall consistency of care provided.
Summary
Best Choice Home Health Care in Hamden, Connecticut, offers a wide range of home health services aimed at supporting individuals with various needs. While many families commend the staff for their dedication and problem-solving skills, there are notable concerns regarding staffing reliability that potential clients may wish to consider.
