Overview
Ayuda Home Health Care Services, located in El Paso, Texas, provides personalized medical care aimed at helping individuals live their best lives. The organization offers support for those recovering from surgery or illness, managing health challenges, or seeking end-of-life care through a team of compassionate caregivers.
Services & Support
Ayuda Home Health Care Services is dedicated to delivering high-quality care tailored to the needs of each individual. Their services encompass a range of personalized medical care, designed to assist clients in various stages of health recovery and management.
Care Approach & Staff
The staff at Ayuda Home Health Care Services are described as compassionate and dedicated to providing support. However, some reviews indicate challenges with communication and responsiveness, particularly regarding urgent requests and follow-ups.
What Families Say
Feedback from families has highlighted some concerns regarding the responsiveness of the service. One reviewer expressed dissatisfaction with the lack of communication when seeking urgent permission for travel related to a family emergency, noting that they received no answers despite repeated inquiries. Another review mentioned issues related to promised assistance with Medicaid applications and medication coverage, which were not fulfilled as expected.
Room for Improvement
Several families have pointed out areas needing attention, particularly in terms of communication and follow-up. There are reports of delays and unresponsiveness that have led to frustration for some clients and their families.
Summary
In summary, Ayuda Home Health Care Services offers personalized medical care in El Paso, Texas, with a focus on compassionate support for various health needs. While the staff are generally described as caring, there are notable concerns regarding communication and service responsiveness that families should consider.
