Overview
Aveanna Home Health, located in Orlando, Florida, provides home health care services aimed at improving the quality of life for patients. The agency offers a range of services including nursing, therapy, and aide support, all coordinated with the patient’s physician to create a personalized care plan. Their mission is to facilitate recovery, maintain independence, and deliver care in the comfort of the patient’s home.
Services & Support
Aveanna Home Health offers a variety of services, including home health care, hospice care, and private duty nursing. Their team may consist of nurses, therapists, and aides who collaborate to support patients in managing their health needs. This service is particularly beneficial for individuals recovering from hospitalization or surgery, as well as those managing chronic illnesses.
Care Approach & Staff
The care approach at Aveanna emphasizes collaboration with healthcare professionals to ensure that patients receive comprehensive support tailored to their specific needs. However, feedback from families indicates inconsistency in the quality of care provided, with some noting that different staff members visit frequently, leading to varying levels of service.
Who They Serve
Aveanna Home Health serves a diverse clientele, including adults and children requiring home health services. Their offerings are designed to assist individuals with various health challenges, whether they are recovering from medical procedures or managing chronic conditions.
What Families Say
Reviews from families highlight significant concerns regarding the timeliness and professionalism of the staff. Some families reported issues with therapists arriving late or on incorrect days, and there were serious complaints about a lack of adherence to safety protocols, such as mask-wearing. The feedback also points to challenges with management and coordination of care, including missed appointments and inadequate communication regarding care plans.
Room for Improvement
Feedback indicates that there are several areas where Aveanna Home Health could enhance its service delivery. Families have expressed dissatisfaction with the management’s responsiveness, the frequency of staffing changes, and the overall quality of care. Consistent themes include the need for improved communication and reliability in service provision.
Summary
In summary, Aveanna Home Health in Orlando, Florida, offers essential home health care services designed to support patient recovery and independence. While the agency’s mission is commendable, families have reported challenges with staff consistency, management, and overall service quality. It is important for prospective clients to consider these factors when evaluating their options for home health care.
