Overview
Aurora Home Care, Inc., located in Williamsville, New York, is a local, family-owned and operated business dedicated to providing exceptional home care nursing services since 1987. The agency focuses on delivering skilled, private duty nursing care that respects the client’s home environment while offering support and expertise. Aurora Home Care aims to treat the whole person, integrating medical care with compassionate personal support.
Services & Support
Aurora Home Care specializes in skilled nursing services provided by registered nurses (RNs) and licensed practical nurses (LPNs). Their offerings include long-term care that addresses not just medical needs but also emphasizes advocacy and companionship. The agency is committed to creating a personalized care experience, ensuring that clients and their families receive holistic support tailored to their unique situations.
Care Approach & Staff
The staff at Aurora Home Care is frequently described as compassionate and dedicated. They prioritize creating a supportive environment for both clients and their employees. Many reviews highlight the exceptional communication and ease of the onboarding process, reflecting a strong appreciation for both the staff and the families they serve. The agency’s mission emphasizes treating clients as family, ensuring that care is delivered with respect and understanding of individual needs.
Who They Serve
Aurora Home Care serves clients of all ages, providing home health care that is tailored to the specific needs of each individual. Their services are designed to support those who may be experiencing health impairments, helping them regain control in a familiar and comfortable environment.
What Families Say
Families have shared positive experiences with Aurora Home Care, praising the staff’s compassion and dedication during challenging times. Clients have noted the agency’s commitment to ensuring comfort and dignity for their loved ones, especially during transitions between different care settings. The supportive nature of the office staff and the quality of care provided by nurses have also received commendations from both families and employees.
Room for Improvement
While many families express high satisfaction with the services provided, some reviews suggest that there may be occasional concerns regarding communication or specific service aspects. Addressing these areas could further enhance the overall experience for clients and their families.
Summary
Aurora Home Care, Inc. stands out for its compassionate approach to home health care in Williamsville, NY. With a focus on personalized care and a dedicated staff, the agency seeks to provide not only medical assistance but also emotional support to clients and their families. Their commitment to treating clients like family and ensuring a comfortable environment has earned them a strong reputation in the community.
