Overview
Assisting Hands Home Care, located in Jacksonville, Florida, exemplifies compassion, dependability, and dignity in providing non-medical in-home healthcare. Founded on the principles of caring for others as one would want to be cared for, the agency is dedicated to offering personalized services that allow clients to live safely and comfortably in their own homes.
Services & Support
Assisting Hands Home Care offers a variety of services tailored to meet the needs of clients of all ages. Their trained caregivers provide support in areas such as Alzheimer’s care, dementia care, transitional care, orthopedic care, and care for those with Parkinson’s disease. The agency is also an approved provider for Veterans, helping them access in-home care services. They emphasize a team approach, coordinating care with doctors, nurses, and family members to ensure comprehensive support.
Care Approach & Staff
The caregivers at Assisting Hands are frequently described as compassionate and proactive. Families have noted their ability to communicate effectively and provide thoughtful, prompt services. Management is responsive and involved, often stepping in personally to address any issues that arise with caregivers, ensuring continuity of care for clients.
Who They Serve
Assisting Hands serves clients of all ages, providing support for various needs, including those related to aging, illness, or disability. They focus on creating a comfortable and familiar environment for clients, particularly for those dealing with conditions like Alzheimer’s and dementia.
What Families Say
Families consistently express gratitude for the compassionate care provided by Assisting Hands. Clients have highlighted the dedication of the caregivers and management, noting their responsiveness and willingness to go above and beyond in meeting care needs. Many families feel reassured knowing their loved ones are in capable hands, with caregivers who are not only skilled but also genuinely caring.
Room for Improvement
While many families have had positive experiences, some have suggested that there could be improvements in the matching process for caregivers to better suit individual client needs.
Summary
Assisting Hands Home Care in Jacksonville, Florida, is committed to delivering high-quality, compassionate care. With a focus on individualized services and a strong support team, families can rely on them for various in-home healthcare needs. The agency’s dedication to both clients and caregivers helps foster an environment of trust and reliability.
