Overview
Assisting Hands Home Care, located in Clackamas, Oregon, provides personalized in-home care services designed to enhance the quality of life for seniors and individuals with various health needs. Their team is committed to delivering compassionate care, focusing on both medical assistance and companionship to help clients thrive in the comfort of their homes.
Services & Support
Assisting Hands Home Care offers a range of services tailored to the unique needs of each client. These include daily personal care, dementia and Alzheimer’s care, respite care, and live-in care. They also provide transportation for medical appointments and assistance with daily activities, ensuring that clients receive comprehensive support. The organization emphasizes the importance of effective communication, with regular updates provided through a patient portal.
Care Approach & Staff
The caregivers at Assisting Hands are frequently described as compassionate, professional, and attentive. They are trained to build relationships with clients, creating personalized care plans that cater to individual preferences and needs. The leadership team is noted for their responsiveness and commitment to ensuring that caregivers are well-supported and aligned with the clients’ requirements.
Who They Serve
Assisting Hands serves a diverse clientele, including seniors requiring assistance with daily living activities, individuals undergoing cancer treatments, and those needing specialized care due to conditions like Parkinson’s disease or dementia. Their focus on personalized care allows them to cater to both short-term and long-term care needs.
What Families Say
Feedback from families highlights both positive experiences and areas of concern. Many families commend the staff for their kindness and dedication, noting how caregivers effectively engage with clients and provide emotional support. However, there have been instances where communication regarding caregiver availability fell short, leading to distressing situations for clients and their families. Despite this, numerous families express their overall satisfaction and willingness to recommend Assisting Hands for their caring approach and reliability.
Room for Improvement
Some families have voiced concerns about communication lapses, particularly regarding caregiver availability during critical times. Ensuring that families are promptly informed about any changes in care schedules could enhance the overall experience and prevent distressing situations for clients.
Summary
Assisting Hands Home Care in Clackamas, Oregon, is dedicated to providing compassionate and personalized care for seniors and individuals with specific health needs. While many families appreciate the quality of care and the professionalism of the staff, there are opportunities for improvement in communication regarding caregiver availability. Overall, Assisting Hands is recognized for their commitment to enhancing the well-being of their clients through thoughtful and attentive care.
