Overview
Ascension Via Christi Home Medical in Wichita, located in Wichita, Kansas, Kansas, provides essential home medical equipment services designed to support patients’ home care needs. The team collaborates with healthcare providers to deliver and set up durable medical equipment (DME) tailored to individual prescriptions, while also educating families on the safe use and maintenance of these devices.
Services & Support
The facility offers a wide range of DME supplies, including nebulizers, mobility equipment such as wheelchairs, and respiratory equipment like CPAP and BiPAP machines. Additionally, they provide IV therapy services, including total parenteral nutrition (TPN) and infusion pumps, with specialized pharmacists available for consultation and support throughout the year.
Care Approach & Staff
Clients frequently commend the staff for their friendly and helpful demeanor. Many reviews highlight the thorough explanations provided regarding equipment usage, particularly for CPAP machines, which are a common service. The staff’s professionalism and willingness to address questions contribute to a positive experience for patients and their families.
Who They Serve
Ascension Via Christi Home Medical serves a diverse clientele, including individuals requiring respiratory support, mobility assistance, and other home medical equipment. Their services cater to patients across Kansas, ensuring that home health care needs are met effectively.
Service Area
The facility operates statewide in Kansas, providing home medical equipment services to patients, hospitals, home health agencies, and various healthcare facilities.
Scheduling & Availability
Clients have reported varying experiences with scheduling and service delivery times. While many have noted prompt service and quick responses, some have expressed frustrations regarding delays and paperwork issues. Overall, the majority of visits are described as timely and efficient.
Insurance & Billing
Insurance processes at Ascension Via Christi Home Medical are generally described as straightforward. Families have noted helpful interactions with the billing department, aiding in understanding out-of-pocket expenses related to their equipment needs.
What Families Say
Overall, feedback from families indicates a high level of satisfaction with the service provided at Ascension Via Christi Home Medical. Many appreciate the friendly staff, thorough explanations, and the supportive environment. However, there are some concerns about delays in service and communication, particularly during urgent situations.
Room for Improvement
While many families have had positive experiences, some reviews point to issues with delays in service and communication, particularly when urgent assistance is needed. Addressing these concerns could enhance the overall experience for future clients.
Summary
Ascension Via Christi Home Medical in Wichita, Kansas, is dedicated to providing comprehensive home medical equipment services. With a focus on patient education and support, the facility is well-regarded for its friendly staff and wide range of equipment offerings. Despite some noted areas for improvement, the overall satisfaction among families reflects a commitment to quality care and service.
