Overview
Arosa Reno (formerly Lend A Hand Home Care), located in Reno, Nevada, is a premier provider of integrated care management and caregiving services. With a commitment to compassionate care, Arosa has been serving the community since 1992. The organization focuses on providing peace of mind for families while ensuring that caregivers are supported and celebrated in their roles.
Services & Support
Arosa offers a range of caregiving services aimed at assisting seniors and individuals needing support in their homes. Their team of caregivers is noted for being knowledgeable, friendly, and reliable, often matched effectively with clients based on their specific needs. The agency emphasizes integrity and safety, especially for clients dealing with conditions such as Dementia, Alzheimer’s, and Parkinson’s.
Care Approach & Staff
The staff at Arosa is described as incredibly helpful, patient, and dedicated to both clients and each other. Communication within the team is highlighted as a strong point, fostering trust and collaboration. Employees appreciate the supportive work environment and the management’s commitment to employee welfare, which includes accommodating scheduling needs and providing opportunities for bonuses. The organization is characterized by a positive atmosphere that encourages caregivers to thrive.
Who They Serve
Arosa primarily serves seniors and individuals requiring assistance in their daily lives. The caregivers at Arosa are trained to provide care with dignity and respect, ensuring that clients receive personalized attention tailored to their unique situations.
What Families Say
Families express high levels of satisfaction with Arosa’s services, often noting the kindness and reliability of caregivers. Many reviews highlight the positive experiences families have had, with caregivers providing not just assistance but also companionship. The office staff is also commended for their responsiveness and willingness to address any questions or concerns.
Room for Improvement
While overall feedback is positive, some families have expressed concerns about the consistency of caregiver availability during peak times. Addressing scheduling challenges could further enhance the experience for both clients and caregivers.
Summary
Arosa Reno stands out as a trusted provider of home health care services in Reno, Nevada. With a strong focus on community and employee support, they deliver compassionate care tailored to the needs of their clients. Families can expect a dedicated team that prioritizes both client well-being and caregiver satisfaction.
