Overview
Arial Home Care, located in Omaha, Nebraska, provides in-home care services aimed at supporting clients in the comfort of their own homes. Since 2016, the company has participated in the Aged and Disabled Waiver, focusing on delivering respectful and dignified care tailored to individual needs.
Services & Support
Arial Home Care offers a variety of home care solutions designed to assist clients with personal care tasks. The company emphasizes creating relationships with clients and setting goals to meet their unique needs. Their approach includes finding caregivers who are adaptable and able to communicate effectively with one another to ensure continuity of care.
Care Approach & Staff
The staff at Arial Home Care is frequently described as friendly and compassionate. Many families report that caregivers take the time to address the specific health and personal needs of their loved ones. Some clients have noted that they feel valued and safe, highlighting the importance of the emotional support provided by the caregivers.
Who They Serve
Arial Home Care serves a diverse range of clients, including those recovering from surgery or dealing with chronic health issues. Families have expressed satisfaction with the care provided, indicating that the company is capable of meeting the needs of clients with unique challenges.
What Families Say
Feedback from families using Arial Home Care is mixed. While many praise the responsiveness and dedication of the staff, some have reported issues with communication, specifically regarding caregiver availability. One family expressed concern about caregivers not showing up and a lack of communication from the company during those times. Conversely, others have shared positive experiences, emphasizing the excellent service and support they received.
Room for Improvement
Several families have indicated that there are areas for improvement, particularly in communication regarding caregiver availability. Instances of caregivers not showing up without prior notice were noted, leading to feelings of frustration and concern among some clients.
Summary
Arial Home Care in Omaha, Nebraska, offers a range of in-home care services with a focus on respect and dignity. While many families commend the compassion and responsiveness of the staff, there have been concerns about communication and reliability. Overall, families have had varied experiences, making it important for potential clients to consider both positive and critical feedback when evaluating their options.
