Overview
Arcadia Home Care & Staffing, located in Sumner, Washington, provides a range of home care services including personal care, assisted living at-home services, and medical staffing. With over 40 years of experience through its affiliation with Addus HomeCare, the company is dedicated to delivering high-quality, cost-effective care that enables individuals to maintain their independence in the comfort of their homes.
Services & Support
Arcadia offers various services designed to meet the unique needs of their clients. These include personal care assistance, support for individuals with disabilities, and medical staffing solutions. Families have noted the company’s ability to match caregivers with clients based on specific requirements and personal compatibility, which is essential for fostering a trusting relationship.
Care Approach & Staff
The staff at Arcadia is frequently described as compassionate and attentive. Caregivers are noted for their dedication, with many clients expressing gratitude for the personalized care they receive. Families report that caregivers take the time to understand their clients’ needs, which enhances the overall quality of care. The company’s office staff is also recognized for being responsive and supportive, addressing any concerns that arise promptly.
Who They Serve
Arcadia serves a diverse clientele, including individuals with disabilities, those recovering from hospitalization, and seniors requiring assistance with daily activities. Many families have shared positive experiences, particularly highlighting the support provided to clients with chronic conditions such as Alzheimer’s disease and cerebral palsy.
What Families Say
Reviews from families indicate a high level of satisfaction with Arcadia’s services. Many appreciate the peace of mind that comes from knowing their loved ones are in capable hands. One family noted that the caregivers were “amazing” with their grandparents, while another emphasized the heartwarming connection their mother developed with her caregiver. Overall, families express strong confidence in recommending Arcadia to others in need of home care services.
Room for Improvement
While many reviews are overwhelmingly positive, there are some concerns regarding the experiences of certain caregivers who felt unsupported in specific situations. A few reviews mentioned issues with client compatibility and communication, suggesting that there may be room for improvement in how client needs are matched with caregiver availability.
Summary
Arcadia Home Care & Staffing is a well-regarded provider of home health services in Sumner, Washington. With a strong focus on personalized care and a commitment to matching caregivers with clients, the company has built a reputation for reliability and compassion. While there are some areas for improvement, the overall feedback from families and caregivers highlights a supportive environment conducive to quality care.
