Overview
Arcadia Home Care & Staffing, located in Okemos, Michigan, provides a range of home care services including personal care, assisted living at-home services, and medical staffing. With over 40 years of experience through its affiliation with the Addus family of companies, Arcadia aims to deliver high-quality, cost-effective care that enables individuals to remain in their homes.
Services & Support
Arcadia offers various services designed to assist individuals in their daily living activities. This includes personal care, which may involve support with hygiene, dressing, and meal preparation, as well as medical staffing for those in need of specialized care. They strive to cater to the unique requirements of each client, ensuring that care is tailored to individual needs.
Care Approach & Staff
The staff at Arcadia has received mixed feedback from clients. While many families have praised the caregivers for their compassion and professionalism, there are notable concerns regarding the management of staffing and scheduling. Some families reported a lack of communication and issues with the consistency of care, which led to feelings of uncertainty and stress.
Who They Serve
Arcadia serves a diverse clientele, including elderly individuals and those requiring assistance due to health conditions. Families seeking home care services for their loved ones may find Arcadia’s offerings beneficial, although experiences can vary significantly based on individual circumstances and staff interactions.
Room for Improvement
Several clients have expressed dissatisfaction with the scheduling and administrative aspects of Arcadia’s services. Issues such as inefficient scheduling, a lack of communication from the office, and difficulties with billing practices have been highlighted. Additionally, some families reported challenges in maintaining consistent caregiver assignments, which impacted their overall experience.
What Families Say
Feedback from families reveals a divide in experiences with Arcadia. Positive reviews commend the compassion and professionalism of individual caregivers, with some families noting long-term relationships with their aides. In contrast, negative reviews point to significant issues with scheduling, communication, and billing, suggesting that while the care provided may be commendable, the overall management could benefit from improvement.
Summary
Arcadia Home Care & Staffing in Okemos, Michigan, offers a variety of home care services aimed at supporting individuals in their own homes. While many clients appreciate the dedication of caregivers, challenges with scheduling, communication, and administrative processes have been noted. Families considering Arcadia may find value in the personal care provided, but should be aware of potential concerns regarding service execution.
