Overview
Angels On Call Home Care, located in York, Pennsylvania, is dedicated to providing in-home support for individuals who need assistance with daily activities. The agency aims to enhance the independence of its clients while offering peace of mind to their families. With over 20 years of experience, Angels On Call focuses on delivering compassionate and personalized care tailored to individual needs.
Services & Support
Angels On Call offers a variety of services designed to support clients in their homes. These include assistance with daily household tasks, personal care such as bathing and dressing, companionship to enhance social interaction, medication reminders, and meal preparation. The agency also provides specialized services for individuals with disabilities and veterans, ensuring that clients receive the care they need in a comfortable environment.
Care Approach & Staff
The staff at Angels On Call is frequently described as compassionate and dedicated. Many clients appreciate the quality of care provided by their caregivers, noting that they often form meaningful relationships with them. However, some reviews indicate concerns regarding management practices and staffing consistency, with reports of caregivers not showing up for scheduled shifts, which can lead to stress for both clients and families.
Who They Serve
Angels On Call serves a diverse clientele, including elderly individuals, those with disabilities, and veterans. The agency aims to meet the unique needs of each client, providing personalized support that enhances their quality of life.
What Families Say
Families have shared a mix of experiences with Angels On Call. Many express gratitude for the caring nature of the staff and the positive impact they have had on their loved ones’ lives. For example, one family highlighted the exceptional support their caregiver provided during difficult times. However, some reviews reflect dissatisfaction with management and staffing issues, including last-minute cancellations and a lack of communication regarding caregiver availability.
Room for Improvement
Several reviews point to management and staffing as areas needing improvement. Some clients reported frequent call-offs by caregivers and insufficient communication from the agency regarding these issues. Families noted the stress caused by last-minute changes and the need for more reliable staffing solutions.
Summary
Angels On Call Home Care in York, Pennsylvania, provides a range of in-home services aimed at supporting individuals in maintaining their independence. While many families appreciate the dedication and compassion of the caregivers, there are concerns regarding management practices and staffing reliability. Prospective clients may want to consider these factors when evaluating their home care options.
