Overview
Angels of Care Pediatric Home Health, located in Temple, Texas, is a nurse-owned and operated home health agency dedicated to serving the special needs community. They provide a comprehensive range of home health services tailored specifically for pediatric patients, including private duty nursing, skilled nursing visits, respite care, and various therapy services such as occupational, physical, and speech therapy.
Services & Support
The agency offers a variety of services designed to meet the unique needs of children requiring home health care. Their offerings include private duty nursing, skilled nursing visits, respite care, and flexible family support services. Additionally, they provide personal assistant services and specialized therapies, ensuring a holistic approach to pediatric care.
Care Approach & Staff
Angels of Care emphasizes a family-oriented approach, infusing their “HALOS” values—Heart, Advocacy, Love, Outreach, and Speed—into all aspects of their service. Families have noted that the staff, including nurses and therapists, are often described as devoted and supportive, contributing positively to the care experience. However, some families have expressed concerns regarding the training of certain staff members, indicating that there may be instances of judgmental attitudes among some nurses.
Who They Serve
The primary focus of Angels of Care is on pediatric patients with special needs. They aim to provide compassionate and professional care to children and their families, ensuring that each child’s individual needs are prioritized.
What Families Say
Feedback from families highlights a mix of experiences. Many parents express gratitude for the dedicated care their children receive, with some mentioning significant progress in their children’s development due to the therapy services provided. Conversely, there are reports of dissatisfaction related to staff attitudes, with some families feeling that their children’s needs were not adequately met. Overall, while many families appreciate the support and care, there are areas noted for improvement.
Room for Improvement
Several families have indicated a need for enhanced training for staff to address concerns about judgmental attitudes and to better meet the needs of their children. Ensuring that all staff members embody the agency’s values consistently could help improve the overall experience for families.
Summary
Angels of Care Pediatric Home Health in Temple, Texas, is committed to providing comprehensive home health services to children with special needs. While many families have had positive experiences with the care and support provided, there are noted areas for improvement regarding staff training and attitudes. The agency’s dedication to serving its clients with compassion and professionalism remains a central aspect of its mission.
