Overview
Angels of Care Pediatric Home Health, located in Lubbock, Texas, is dedicated to providing exceptional home health care services tailored to the needs of children. The agency emphasizes a loving and professional approach, aiming to create a supportive environment for both clients and their families. With a commitment to their “HALOS” values—Heart, Advocacy, Love, Outreach, and Speed—Angels of Care strives to ensure that every decision made is centered around the well-being of their clients.
Services & Support
Angels of Care offers a range of pediatric home health services, including nursing care, occupational therapy, and physical therapy. Families have reported positive experiences with the therapists, who are noted for their dedication and ability to help children achieve developmental milestones. The agency emphasizes the importance of matching clients with the right clinicians to ensure personalized care.
Care Approach & Staff
The staff at Angels of Care is frequently described as compassionate and committed. Families have expressed gratitude for the support provided by nurses and therapists, highlighting their ability to create strong bonds with children. Many families feel that the team goes above and beyond to accommodate their schedules and provide comfort to their loved ones. However, some reviews indicate that there have been challenges with staff reliability and communication regarding scheduling.
Who They Serve
Angels of Care primarily serves children who require specialized home health care. The agency caters to a variety of needs, ensuring that each child receives the appropriate therapy and nursing care essential for their development.
Service Area
Based in Lubbock, Texas, Angels of Care extends its services to families in the surrounding areas, aiming to provide accessible home health care for children in need.
What Families Say
Families have shared their positive experiences with Angels of Care, often praising the staff for their kindness and dedication. One family noted that their daughter’s nurse was a “Godsend,” while another expressed appreciation for the therapists who helped their child make significant progress. However, some families have raised concerns about staffing issues and communication, particularly regarding scheduling and appointment reliability.
Room for Improvement
While many families have had positive experiences, some reviews indicate areas for improvement, particularly in communication and staff reliability. Instances of missed appointments and delays in service have been noted, suggesting that the agency could enhance its scheduling processes to better meet families’ needs.
Summary
Angels of Care Pediatric Home Health in Lubbock, Texas, is committed to providing compassionate and professional home health care for children. With a focus on personalized services and a dedicated team, many families have found the agency to be a valuable resource in their child’s development. While there are commendable aspects of care, addressing communication and scheduling challenges could further enhance the experience for families.
