Overview
Angels of Care Pediatric Home Health, located in El Paso, Texas, is dedicated to providing compassionate home health care services for children. The organization emphasizes a family-oriented approach, aiming to support both clients and their families with a range of pediatric care options. Their core values, known as “HALOS” (Heart, Advocacy, Love, Outreach, Speed), guide their commitment to quality care and client satisfaction.
Services & Support
Angels of Care offers a variety of services tailored to the needs of children, including nursing care and speech therapy. Families have noted the positive impact of their speech therapy services, highlighting significant improvements in children’s communication skills. The therapists are described as patient and nurturing, fostering a supportive environment that encourages development.
Care Approach & Staff
The staff at Angels of Care includes nurses, therapists, and other professionals who are often praised for their dedication and compassion. Many families have expressed gratitude for the attentive care their children receive, with some noting how the team’s kindness and support have made a significant difference in their lives. However, there have been concerns regarding the professionalism of some nursing staff, with reports of unresponsiveness and inadequate attention to patients’ needs.
Who They Serve
Angels of Care primarily serves children with various developmental and medical needs. Families have shared experiences of the positive effects of therapy on their children’s progress, particularly in areas like speech and social skills. The organization aims to empower families by providing tailored support that addresses individual challenges.
What Families Say
Feedback from families is mixed. Many express deep appreciation for the care provided, noting how the staff has positively influenced their children’s development. One family shared an emotional account of feeling empowered after receiving innovative solutions for their child’s needs. Conversely, some families have raised concerns about the professionalism of certain nurses, citing instances of neglect and unresponsiveness during home visits.
Room for Improvement
While many families commend the compassionate and effective care, there are notable concerns regarding the consistency of nursing staff and their professionalism. Reports of nurses being disengaged during home visits and not adequately attending to patients’ needs suggest areas where improvements could be made to enhance the overall quality of care.
Summary
Angels of Care Pediatric Home Health in El Paso, Texas, is committed to providing quality home health care for children, emphasizing a supportive and family-centered approach. While many families have experienced positive outcomes and express gratitude for the services, there are areas for improvement, particularly regarding the consistency and professionalism of nursing staff. Overall, the organization aims to create a nurturing environment that fosters the growth and development of their young clients.
