Overview
Angels of Care Pediatric Home Health, located in Austin, Texas, aims to provide high-quality home health care services in a loving and professional manner. They emphasize their “HALOS” values—Heart, Advocacy, Love, Outreach, and Speed—highlighting their commitment to both clients and employees. The organization claims to have a large network of nurses, therapists, and specialists dedicated to meeting the needs of families.
Services & Support
Angels of Care offers a range of pediatric home health care services, including nursing, therapy, and support for children with various needs. They express a commitment to matching families with the right clinicians to ensure personalized care. However, some families have reported challenges in receiving consistent nursing support, indicating difficulties in staffing and scheduling.
Care Approach & Staff
The organization promotes a family-oriented culture, believing that when employees feel valued, they will, in turn, provide better care to clients. While some families have praised the therapists for their effectiveness and compassion, others have expressed concerns about the professionalism of the nursing staff and the overall organization of services.
Who They Serve
Angels of Care primarily serves children with special needs, focusing on providing home health care tailored to their unique requirements. Families have shared mixed experiences regarding the reliability of services, with some highlighting positive interactions with therapists while others faced issues with nurse availability.
Room for Improvement
Several families have noted significant issues with scheduling and communication, indicating that they often had to follow up repeatedly to secure nursing services. There have been reports of double scheduling and unfulfilled promises regarding nurse assignments, leading to frustration among parents who rely on consistent care for their children.
What Families Say
Reviews reflect a wide range of experiences. Some families have expressed gratitude for the therapy services, noting progress in their children’s development and the quality of care provided by therapists. Conversely, other families have reported dissatisfaction with the nursing services, citing unprofessionalism and a lack of follow-through on commitments. Overall, feedback highlights a divide between the quality of therapy services and nursing support.
Summary
Angels of Care Pediatric Home Health in Austin, Texas, strives to deliver compassionate home health care for children. While many families appreciate the therapy services, concerns about nursing availability and organizational issues have been prevalent. Prospective clients may want to consider these mixed reviews when evaluating their options for pediatric home health care.
