Overview
Angels Around the Clock Homecare, located in Memphis, Tennessee, is dedicated to providing in-home care services that emphasize independence and personal well-being. Founded out of a personal experience with the founder’s father, who faced significant physical challenges, the agency aims to enrich the lives of its clients by offering compassionate care tailored to individual needs.
Services & Support
Angels Around the Clock Homecare offers a range of in-home care services designed to assist clients with daily living activities. These services include personal care, medication reminders, companionship, and supervision. The agency strives to ensure that clients maintain their independence while receiving the support they need. Caregivers are recruited with a focus on quality, aiming to provide not just any staff, but those who are dedicated and skilled in their roles.
Care Approach & Staff
The agency emphasizes professionalism and ethical values in its operations. Many clients have expressed appreciation for the courteous and knowledgeable office staff, who are noted for going above and beyond to ensure that services are delivered as scheduled. A specialized screening process is in place for caregivers, allowing families to interview and select the caregiver they feel is the best fit for their loved ones.
Who They Serve
Angels Around the Clock Homecare serves individuals who require assistance with daily activities but wish to remain in the comfort of their own homes. This includes seniors and individuals with disabilities who value their independence but need support to manage day-to-day tasks.
Room for Improvement
Some feedback indicates challenges related to organization and staff payment practices. A few reviewers noted issues with the payment schedule and the lack of reimbursement for mileage. Additionally, there were concerns about communication between management and staff in certain situations.
What Families Say
Feedback from families is mixed. While some clients have praised the dedication and professionalism of the staff, others have raised concerns about management practices and organizational issues. Positive remarks highlight the commitment to ethical values and the quality of care provided, while some negative experiences suggest areas where improvements could be made.
Summary
Angels Around the Clock Homecare in Memphis, Tennessee, offers a compassionate approach to in-home care, focusing on maintaining client independence and well-being. While many families appreciate the professionalism and dedication of the staff, there are noted areas for improvement, particularly regarding organizational practices and communication. Overall, the agency aims to provide quality care tailored to the needs of its clients.
