Overview
American Home Health, Inc, located in West Hartford, Connecticut, is a licensed and Medicare/Medicaid certified home health care agency that has been serving Hartford County since 2009. The agency is dedicated to providing support to seniors in their homes, ensuring they receive the care they need.
Services & Support
American Home Health offers a variety of services tailored to meet the needs of their clients. They provide care for elderly individuals, including assistance with daily living activities and specialized care such as cardiac and diabetic education, wound care, and support for those with more complex health needs. Their staff is trained to handle a range of patient care outcomes, and they are an active provider for Connecticut Community Care, Inc., as well as most private insurances.
Care Approach & Staff
The agency is noted for its detail-oriented and knowledgeable staff, who are frequently described as compassionate and caring. Families have expressed confidence in the capabilities of the caregivers, highlighting their professionalism and the warm, supportive environment they create for clients. The staff is multilingual, speaking English, Spanish, Polish, and Russian, which helps them cater to a diverse clientele.
Who They Serve
American Home Health primarily serves elderly individuals and their families, ensuring that seniors receive the necessary support to live comfortably at home. Clients have shared positive experiences regarding the care provided to their loved ones, emphasizing the agency’s commitment to quality service.
Service Area
The agency serves Hartford County and parts of Middlesex County, making it accessible to a broad range of families in need of home health care services.
What Families Say
Families have consistently praised American Home Health for their attentive and caring approach. Many reviewers noted how reassuring it is to know their loved ones are in good hands, with caregivers who are described as dependable and kind. While most feedback is positive, one reviewer mentioned a less-than-pleasant experience when seeking information over the phone, indicating that there may be room for improvement in customer service interactions.
Summary
In summary, American Home Health, Inc. is a reputable home health care provider in West Hartford, Connecticut, known for its compassionate staff and comprehensive services for the elderly. With a strong focus on patient care and a commitment to supporting families, the agency has built a positive reputation in the community.
