Overview
Amedisys Home Health Care, located in West Bridgewater, Massachusetts, provides high-quality home health care services. Their team is dedicated to assisting individuals recovering from surgery or illness, as well as those living with chronic health conditions. They offer a range of support tailored to meet the unique needs of each patient, with a commitment to delivering care in the comfort of home.
Services & Support
Amedisys Home Health Care offers a variety of services including nursing care, physical therapy, occupational therapy, and social worker support. Their physical therapy department has received particular praise, with many families noting the effectiveness of their programs, especially for post-surgery recovery such as knee replacements. The team is available 24/7 for urgent needs, ensuring that patients receive timely assistance.
Care Approach & Staff
The staff at Amedisys Home Health Care consists of trained professionals who are described as empathetic and friendly. Reviewers have highlighted the positive experiences with physical therapists, mentioning their ability to motivate and guide patients through recovery. While many staff members are commended for their care and professionalism, some families have expressed concerns regarding the nursing department’s responsiveness and consistency.
Who They Serve
Amedisys Home Health Care serves a diverse range of patients, particularly those recovering from surgical procedures or managing chronic health conditions. Families have shared experiences of receiving care for conditions such as knee replacements and post-operative recovery, emphasizing the importance of personalized treatment plans.
What Families Say
Families have generally expressed gratitude for the care provided by Amedisys Home Health Care. Many reviews commend the physical therapy team for their expertise and support, noting significant improvements in strength and mobility. However, there are mixed feelings regarding the nursing care, with some families reporting issues with communication and continuity of care.
Room for Improvement
While many aspects of Amedisys Home Health Care are praised, some families have pointed out areas for improvement, particularly in the nursing department. Concerns have been raised about the lack of follow-up care when primary nurses are unavailable, which has led to interruptions in service. Addressing these operational challenges could enhance the overall patient experience.
Summary
Amedisys Home Health Care in West Bridgewater, Massachusetts, provides essential home health care services with a strong emphasis on physical therapy and patient-centered support. While many families appreciate the compassionate care from physical therapists and occupational therapists, there are notable concerns regarding the nursing department’s effectiveness. Overall, Amedisys aims to deliver quality care tailored to individual needs, striving to support patients in their recovery journeys.