Overview
Amedisys Home Health Care, located in Roanoke, Virginia, provides high-quality home health care services for individuals recovering from surgery or illness, or those living with chronic health conditions. Their dedicated team is available 24/7 for urgent needs, ensuring patients receive the care they need in the comfort of their own homes.
Services & Support
The Amedisys team includes nurses, home health aides, social workers, physical therapists, occupational therapists, and speech therapists. They focus on tailoring treatment plans to meet the unique needs of each patient, drawing from the latest research to support recovery and rehabilitation.
Care Approach & Staff
Reviews highlight the professionalism and sincerity of the staff, with many patients noting the caring and encouraging attitude of their therapists. The physical therapists are described as knowledgeable and personable, providing clear instructions that are easy to follow. However, there are mixed experiences regarding communication about insurance and scheduling, with some families expressing concerns about delays and lack of updates.
Who They Serve
Amedisys Home Health Care serves a diverse range of patients, including those recovering from surgical procedures and individuals with chronic health conditions. The agency aims to support patients and their families by offering comprehensive home health services.
Room for Improvement
Some reviews indicate that communication regarding insurance coverage and service scheduling could be improved. There are instances where families felt uninformed about changes in care plans or insurance decisions, which led to frustration and delays in receiving necessary services.
What Families Say
Overall, families have expressed appreciation for the care provided by Amedisys, with many recommending the agency for its attentive and skilled staff. Positive comments emphasize the supportive environment created by the therapists and nurses, although there are notable concerns regarding specific experiences with communication and management.
Summary
Amedisys Home Health Care in Roanoke, Virginia, offers a range of home health services delivered by a compassionate and skilled team. While many families commend the quality of care and support provided, there are areas for improvement, particularly in communication related to insurance and service continuity. Families considering Amedisys can expect a dedicated approach to home health care tailored to their individual needs.
