Overview
Amedisys Home Health Care, located in Raleigh, North Carolina, provides high-quality home health care services tailored to meet the needs of patients recovering from surgery or living with chronic health conditions. Their dedicated team is available 24/7 for urgent needs, ensuring that patients receive the support they require in the comfort of their own homes.
Services & Support
Amedisys offers a range of services that include nursing care, physical therapy, and support from social workers. Their team consists of trained professionals who focus on providing personalized care based on the unique needs of each patient. This comprehensive approach aims to help individuals regain independence and improve their quality of life.
Care Approach & Staff
The staff at Amedisys is described as passionate and dedicated to helping patients recover. However, some families have reported challenges in communication, particularly regarding updates on patient status and care plans. There have been instances where family members felt left out of important decisions, such as discharges from nursing services, which has raised concerns about the overall communication process within the organization.
Who They Serve
Amedisys serves a diverse patient population, including those recovering from surgery, living with chronic illnesses, or requiring ongoing therapy such as speech and physical therapy. Their services are designed to accommodate various health conditions and support patients in maintaining their independence at home.
What Families Say
Feedback about Amedisys is mixed. While some families have expressed satisfaction with the quality of care provided by the nurses, others have raised concerns about the professionalism of the company and the reliability of scheduling. Reports of miscommunication and inadequate responses to family inquiries have been noted, leading to frustration for some caregivers.
Room for Improvement
Several reviews indicate a need for improved communication between the company and families, particularly regarding updates on patient care and changes in service. Additionally, there have been mentions of unprofessional behavior from staff, which could be an area for the company to address to enhance the overall experience for families.
Summary
Amedisys Home Health Care in Raleigh, North Carolina, offers a variety of home health services, including nursing care and therapy support. While many families appreciate the dedication of the nursing staff, there are notable concerns regarding communication and scheduling practices. Addressing these issues may enhance their service delivery and strengthen relationships with patients and their families.
