Overview
Amedisys Home Health Care, located in Oklahoma City, Oklahoma, provides high-quality home health care services for individuals recovering from surgery or illness, as well as those managing chronic health conditions. Their team is dedicated to ensuring patients receive care in the comfort of their own homes, with trained professionals available 24/7 for urgent needs.
Services & Support
Amedisys offers a range of services, including nursing care, home health aide support, social work assistance, and various types of therapy such as physical, occupational, and speech therapy. The care provided is tailored to meet the unique needs of each patient, utilizing the latest research to inform treatment plans.
Care Approach & Staff
The staff at Amedisys is frequently described as compassionate and professional. Families have noted the importance of staff members communicating directly with patients, ensuring that their needs are addressed rather than solely focusing on caregivers. This approach fosters a sense of dignity and respect for the patients receiving care.
Who They Serve
Amedisys serves a diverse clientele, including individuals recovering from surgeries, those with chronic health conditions, and patients in need of hospice care. Their services are designed to support both patients and their families during challenging times.
What Families Say
Families have shared mixed experiences regarding the care provided. While many have praised the physical and occupational therapists for their support and competence, some have expressed dissatisfaction with the nursing staff, particularly regarding communication and responsiveness. Instances of delayed call-backs and inadequate attention to patient needs have been highlighted as areas needing improvement.
Room for Improvement
Some families have indicated that there are challenges with the nursing staff’s communication and responsiveness. Specific feedback mentioned difficulties in reaching the Nurse Manager and concerns about the quality of nursing visits, which have affected the overall care experience for some patients.
Summary
Amedisys Home Health Care in Oklahoma City provides a comprehensive range of home health services aimed at promoting recovery and independence for patients. While many families appreciate the compassionate care from therapists and the tailored support offered, there are noted areas for improvement, particularly with nursing communication and responsiveness. Overall, Amedisys strives to deliver quality care to those in need.
