Overview
Amavi Home Health and Hospice Care Services, Inc., located in Brentwood, California, is a prominent agency specializing in home health and hospice care. They offer a range of services, including skilled nursing, physical therapy, occupational therapy, social work support, and spiritual counseling. Amavi emphasizes patient comfort and personalized care, ensuring that emotional and personal needs are met through a dedicated professional health team.
Services & Support
Amavi provides a comprehensive suite of services designed to support patients in their homes. Their offerings include skilled nursing care available 24/7, physical therapy, occupational therapy, and social worker support. The agency aims to create personalized care plans tailored to each individual’s unique needs, enhancing their quality of life and promoting recovery. They also provide hospice care, focusing on comfort and dignity during the final stages of life.
Care Approach & Staff
The staff at Amavi are frequently described as compassionate and professional, with a strong emphasis on communication and patient engagement. Many families have noted the dedication of the nursing staff, highlighting their patience and thoroughness in care. Physical therapists also receive praise for their ability to motivate and connect with patients, tailoring exercises to individual capabilities and needs.
Who They Serve
Amavi serves a diverse clientele, including elderly patients and those recovering from surgery or serious health conditions. Families have shared positive experiences regarding the care provided to their loved ones, particularly in hospice settings, where the team is noted for their emotional support and guidance during challenging times.
What Families Say
Feedback from families highlights a mix of experiences. Many commend the professionalism and caring nature of the nursing staff, with specific praise for individual nurses and therapists who have made significant impacts on patient recovery. However, some families have expressed concerns regarding scheduling issues and communication lapses, particularly related to appointment confirmations and therapist availability. These mixed reviews suggest variability in service delivery, emphasizing the importance of clear communication and organization.
Room for Improvement
While many families appreciate the compassionate care provided by Amavi, there are noted areas for improvement, particularly regarding scheduling and communication. Some clients reported issues with staff not arriving as scheduled and a lack of follow-up communication, which created frustration. Addressing these concerns may enhance the overall experience for future clients.
Summary
Amavi Home Health and Hospice Care Services, Inc. offers a range of home health and hospice services in Brentwood, California, with a focus on compassionate, personalized care. While many families have praised the dedication and professionalism of the staff, some have raised concerns about scheduling and communication. Overall, Amavi strives to provide quality care tailored to the needs of their patients and their families.