Overview
Amada Senior Care, located in Portland, Oregon, is an in-home care company dedicated to providing personalized and compassionate support for seniors. The organization emphasizes enhancing the quality of life for its clients through a range of services, including assistance with long-term care insurance and veterans’ benefits. Amada Senior Care aims to build trusting relationships with clients and their families by understanding their unique needs and desires.
Services & Support
Amada Senior Care offers a variety of services designed to assist seniors with daily living activities. These include help with cooking, cleaning, and companionship, ensuring that clients not only receive the necessary physical assistance but also emotional support. The company also provides financial care coordination to help families navigate long-term care insurance and other benefits.
Care Approach & Staff
The staff at Amada Senior Care is frequently described as friendly and compassionate, with caregivers who are dedicated to providing quality care. However, some families have expressed concerns regarding the administrative side of the company, noting that communication and responsiveness could be improved. While caregivers are generally well-received, issues have been reported regarding the availability of staff and the handling of specific client needs.
Who They Serve
Amada Senior Care serves a diverse range of seniors who require in-home assistance. The company is committed to understanding each client’s individual needs and tailoring care plans accordingly. This approach helps facilitate a smoother transition for seniors moving from independence to receiving care.
Service Area
In addition to Portland, Amada Senior Care provides services to surrounding communities including Beaverton, Oak Hills, Cedar Mill, Metzger, Rockcreek, Lake Oswego, West Lynn, Happy Valley, and Tualatin. This broad service area enables the company to reach a larger population of seniors in need of care.
What Families Say
Feedback from families regarding Amada Senior Care is mixed. While many appreciate the quality of care provided by the caregivers, there are notable concerns about the company’s administrative practices. Some families have reported difficulties with scheduling, communication, and billing issues, which have led to frustration and dissatisfaction. Despite these challenges, several families have expressed gratitude for the compassionate care their loved ones received from the caregivers.
Room for Improvement
Several reviews indicate a need for improvement in the administrative aspects of Amada Senior Care. Families have mentioned issues such as understaffing, delayed responses, and billing complications, which can impact the overall care experience. Addressing these concerns could enhance client satisfaction and trust in the service provided.
Summary
Amada Senior Care in Portland, Oregon, is focused on delivering personalized in-home care to seniors, with a commitment to understanding their individual needs. While caregivers are often praised for their compassion and support, families have raised concerns about administrative communication and responsiveness. By addressing these issues, Amada Senior Care could further improve its reputation and service quality in the community.
