Overview
Altra Homecare Group, located in Indianapolis, Indiana, is a home health care provider dedicated to delivering personalized support to families and individuals in need. The company emphasizes its commitment to treating clients like family, guided by their “Grandmom Rule,” which ensures that caregivers are carefully vetted and selected based on their ability to provide compassionate care.
Services & Support
Altra Homecare Group offers a range of in-home care services tailored to meet the unique needs of each client. They provide caregivers, including Home Health Aides (HHAs), Certified Nursing Assistants (CNAs), and Private Duty Registered Nurses (RNs). Families can expect individualized support through free in-home consultations, where care plans are developed to address specific requirements.
Care Approach & Staff
The care approach at Altra Homecare Group is centered around building strong relationships between caregivers and clients. Reviews highlight the professionalism and kindness of the staff, with many caregivers noted for going above and beyond in their duties. Families have expressed appreciation for the attentive and caring nature of the aides, who often become integral parts of their clients’ lives.
Who They Serve
Altra Homecare Group serves a diverse clientele, including elderly individuals, veterans, and those with specific health needs, such as dementia. The company works closely with families to ensure that the care provided meets the unique challenges faced by each individual.
What Families Say
Families have consistently praised Altra Homecare Group for its exceptional service and caring staff. Many reviews describe the caregivers as amazing, professional, and approachable. One family shared a critical incident where a caregiver’s quick response saved a loved one from choking, underscoring the level of care provided. Overall, families feel a strong sense of trust and appreciation for the support they receive.
Room for Improvement
While many families express satisfaction with Altra Homecare Group, there are some concerns regarding the treatment of employees and leadership within the company. A few reviews mention issues related to management and employee retention, suggesting that improvements could be made in this area to enhance overall service quality.
Summary
Altra Homecare Group in Indianapolis, Indiana, is recognized for its compassionate and professional home health care services. With a focus on individualized care, the company strives to create a family-like atmosphere for both clients and caregivers. While there are areas for improvement regarding employee treatment, the overall feedback from families indicates a high level of trust and satisfaction with the care provided.
