Overview
All At Home Healthcare LLC, located in Brookline, Massachusetts, is a Medicare and Medicaid certified home care agency that has been providing skilled and non-skilled services throughout the state for over a decade. The agency is accredited by the Community Health Accreditation Partner (CHAP) and is dedicated to delivering high-quality, affordable home care that enables patients to maintain their independence and safety in their own homes.
Services & Support
All At Home Healthcare offers a wide range of services designed to meet the unique needs of each client. Their offerings include home care, skilled nursing, and programs that support individuals in living independently. The agency emphasizes compassionate care, ensuring that services are tailored to enhance the quality of life for both clients and their families.
Care Approach & Staff
The staff at All At Home Healthcare is frequently described as supportive, compassionate, and professional. Reviews highlight the agency’s commitment to maintaining high standards in healthcare services and fostering a positive work environment. Management is noted for being approachable and responsive, encouraging professional growth and collaboration among staff members.
Who They Serve
All At Home Healthcare serves a diverse clientele, assisting over 1,400 families across Massachusetts. The agency focuses on helping individuals live comfortably and independently in their own homes, making elder care a viable option for families seeking to keep their loved ones close.
What Families Say
Families and staff members have shared positive experiences regarding the care provided by All At Home Healthcare. Many appreciate the supportive atmosphere and the agency’s responsiveness to their needs. Clients have noted the professionalism and warmth of the staff, contributing to a comfortable experience for those receiving care.
Room for Improvement
Some reviews mentioned experiences with rudeness and unprofessionalism from specific staff members, indicating an area where the agency could improve its customer service approach.
Summary
All At Home Healthcare LLC is a well-regarded home care agency in Brookline, Massachusetts, known for its commitment to quality care and supportive staff. With a focus on helping individuals maintain their independence, the agency offers a range of services tailored to meet the needs of its clients. While the overall feedback is positive, there are opportunities for improvement in staff professionalism to enhance the client experience further.