Overview
All American Home Care, located in Philadelphia, Pennsylvania, provides affordable home health services, ensuring top-quality care for clients and their loved ones. The agency is dedicated to enhancing the well-being and comfort of individuals through a range of services, including skilled home health aides. Their mission focuses on delivering exceptional care tailored to each person’s unique needs, whether for daily assistance or specialized medical support.
Services & Support
All American Home Care offers a variety of services designed to meet the diverse needs of their clients. Their skilled home health aides provide essential support for daily activities, while their professional team is equipped to handle specialized medical care. The agency emphasizes a commitment to compassionate and reliable service, aiming to create a supportive environment for both clients and their families.
Care Approach & Staff
The agency prides itself on having a dedicated team of caregivers and coordinators who are described as professional and caring. Reviewers have highlighted the exceptional support provided by staff members such as Diana and Glo, who are noted for their responsiveness and genuine concern for clients. Many families appreciate the personal touch and consistent communication from their coordinators, which fosters a sense of trust and comfort.
What Families Say
Families have shared positive experiences with All American Home Care, often praising the dedication of the staff. One family noted that their coordinator treated their mother like family, contributing to her comfort and happiness. However, there are also mentions of challenges, such as communication issues and experiences with the front desk staff that some clients found unhelpful. Overall, many families express gratitude for the support and care received, highlighting the agency’s positive impact on their loved ones.
Room for Improvement
While many families have had positive experiences, some reviews indicate areas for improvement, particularly regarding communication and responsiveness from certain staff members. A few clients mentioned difficulties in reaching their coordinators and expressed frustration with the front desk staff’s lack of helpfulness. Addressing these concerns could enhance the overall experience for clients and their families.
Summary
All American Home Care in Philadelphia, PA, is a home health agency dedicated to providing compassionate and affordable care. With a focus on individualized support, their team of caregivers and coordinators work to ensure that clients receive the attention and assistance they need. While many families commend the agency for its caring staff and positive experiences, there are opportunities for improvement in communication and support from some administrative staff. Overall, All American Home Care remains a trusted choice for families seeking home health services.
