Overview
Ahava Home Care, located in Lexington, Kentucky, provides reliable and affordable home care services to clients of all ages in the Central Kentucky area. The agency focuses on delivering personalized care plans that address the unique needs of each client, ensuring peace of mind for families.
Services & Support
Ahava Home Care offers a range of services designed to assist individuals with daily activities. These include 24-hour care, transportation services, respite care, companion services, shopping and meal planning, bathing, rehabilitation therapy, medication distribution, light housekeeping, and support for family caregivers. The agency aims to cater to both health-related attention and appointment-based care, adapting to the specific requirements of clients.
Care Approach & Staff
The staff at Ahava Home Care is described as compassionate and attentive, working closely with clients and their families to create personalized care plans. Many families have noted the professionalism and friendliness of caregivers who provide companionship and support, which can be particularly reassuring for clients who may feel anxious about having new individuals in their homes.
Who They Serve
Ahava Home Care serves clients of all ages, offering support to those who may face temporary or chronic health challenges. Families have expressed gratitude for the care provided, especially in helping loved ones feel comfortable and engaged during their home care experience.
What Families Say
Feedback from families has been mixed. Some families have praised the caregivers for their kindness and professionalism, noting that their loved ones look forward to visits from the staff. However, there have also been concerns regarding communication and reliability of service. Specific instances were mentioned where promises made by management were not fulfilled, leading to frustration among families. While some families highly recommend the agency, others have expressed hesitations about the overall experience.
Room for Improvement
There are noted areas for improvement regarding communication and reliability of service. Some families felt that management could have been more attentive to their needs and concerns, particularly in ensuring consistent caregiver availability.
Summary
Ahava Home Care offers a variety of home care services in Lexington, Kentucky, with a focus on personalized attention and compassionate care. While many families appreciate the quality of care provided by the staff, there are concerns regarding communication and service reliability that potential clients may want to consider.
