Overview
Agua Cristalina Home Care LLC, located in Harlingen, Texas, is dedicated to providing compassionate and professional home care services. The organization emphasizes the importance of treating clients like family and aims to create meaningful relationships with those they care for. Their mission is to help loved ones live their best lives by offering tailored care plans that address individual needs.
Services & Support
Agua Cristalina Home Care offers a range of services designed to support aging individuals and families in need of additional care. Their primary home care services provide an alternative to placement in an Intermediate Care Facility, allowing clients to receive care in the comfort of their own homes. They also offer AAA services, which cater specifically to the needs of aging individuals.
Care Approach & Staff
The care approach at Agua Cristalina is centered around individual attention and respect for each client. Staff members are frequently described as friendly, respectful, and caring, contributing to a supportive environment for clients and their families. The organization prides itself on effective communication, which is highlighted in positive feedback from families.
Who They Serve
Agua Cristalina Home Care serves a diverse clientele, focusing on aging individuals who require additional support. Their services are particularly beneficial for families seeking an alternative to institutional care, ensuring that clients can maintain their independence while receiving necessary assistance.
Service Area
The service area for Agua Cristalina Home Care includes several counties in the South Texas region, such as Aransas, Bee, Brooks, Cameron, Duval, Hidalgo, Jim Hogg, Jim Wells, Kennedy, Kleberg, Live Oak, McMullen, Nueces, Refugio, San Patricio, Starr, Webb, Willacy, and Zapata.
What Families Say
Feedback from families about Agua Cristalina Home Care is mixed. While many commend the organization for its excellent communication and caring staff, some have expressed concerns regarding availability when needed. Overall, the company has received recommendations for its friendly approach and professionalism.
Room for Improvement
Some families have noted that there were instances when staff were not available during critical times, which may indicate a need for improved response times or staffing levels.
Summary
Agua Cristalina Home Care LLC offers a compassionate approach to home health care in Harlingen, Texas. With a focus on individualized care and strong communication, they serve a wide range of clients in need of support. While families appreciate the caring nature of the staff, there are areas identified for improvement, particularly regarding availability.
