Overview
AdvisaCare Home Health & Hospice, located in East Lansing, Michigan, offers a variety of home healthcare and hospice services. They aim to customize care based on individual patient and family needs, emphasizing dignity and quality. Their services include Home Care, Home Health Care, Hospice, and Skilled Nursing, among others.
Services & Support
AdvisaCare provides a comprehensive range of services designed to meet the unique needs of their clients. This includes personal care, skilled nursing, and therapy services, ensuring that patients receive the care necessary for their rehabilitation and well-being. The staff is dedicated to monitoring individual progress and adapting care plans as needed.
Care Approach & Staff
The company emphasizes a compassionate approach, with staff frequently described as caring and professional. However, some reviews highlight concerns about unprofessional behavior and a lack of organization within the company. While some clients reported positive experiences with the care provided, others noted issues with communication and reliability of caregivers.
Who They Serve
AdvisaCare serves a diverse range of clients, including individuals requiring home health care and hospice services. They are committed to providing care that respects the dignity and needs of each individual, though some reviews indicate that not all clients feel adequately supported or respected.
Service Area
AdvisaCare operates in multiple states, including Michigan, Nevada, and Arizona, with a focus on delivering personalized home health care and hospice services to clients in these regions.
Scheduling & Availability
There are mixed reviews regarding the reliability of scheduling and the availability of caregivers. Some clients have experienced issues with aides not showing up or calling off frequently, leading to concerns about continuity of care.
What Families Say
Feedback from families is varied. While some express appreciation for the caring nature of the staff and the quality of care provided, others voice significant dissatisfaction regarding communication and the professionalism of the organization. Several reviews indicate that families have faced challenges with scheduling and reliability, impacting their overall experience.
Room for Improvement
AdvisaCare has been noted to have areas that require attention, particularly in organization and communication. Some staff behavior has been described as unprofessional, and there are concerns about the management’s responsiveness to employee and client needs. Additionally, issues with scheduling and caregiver reliability have been highlighted as significant challenges.
Summary
AdvisaCare Home Health & Hospice in East Lansing, Michigan, provides a range of home healthcare services focused on individual needs. While many families appreciate the compassionate care from some staff members, there are notable concerns regarding organization, communication, and the reliability of caregiver availability. Families considering their services may want to weigh these factors based on personal experiences shared in reviews.
