Overview
Adoration Home Health – Charlotte, North Carolina, located in Charlotte, North Carolina, Adoration Home Health, located in Charlotte, North Carolina, aims to provide high-quality home health care to patients while supporting their caregivers. The organization focuses on delivering compassionate care that allows individuals to stay safe and comfortable in their homes, whether they are recovering from surgery, managing chronic conditions, or improving mobility.
Services & Support
Adoration Home Health offers a range of services, including nursing care, physical therapy, and occupational therapy. Their skilled team is dedicated to helping patients regain strength and independence through tailored care plans. Families have noted that while the nursing and therapy staff are professional and knowledgeable, there have been challenges with scheduling and communication regarding services.
Care Approach & Staff
The staff at Adoration Home Health is often described as compassionate and patient. Many families have expressed satisfaction with the nursing care and the physical therapy provided. Specific staff members have been recognized for going above and beyond in their care, taking extra time to ensure that patients understand their exercises and feel supported throughout their recovery process.
Who They Serve
Adoration Home Health serves a variety of patients, including those recovering from surgery and individuals managing chronic health conditions. Their services are designed to support patients in maintaining their independence at home. However, some families have reported difficulties with the availability of home health aides, which can impact overall service delivery.
Service Area
Adoration Home Health serves several counties in North Carolina, including Cabarrus, Gaston, Iredell, Lincoln, Mecklenburg, Rowan, Stanly, and Union. This broad service area allows them to reach a diverse population in need of home health care.
Scheduling & Availability
Families have expressed frustration with the scheduling process at Adoration Home Health. There have been reports of delays and a lack of clarity regarding the timing of services, particularly for physical and occupational therapy. Some patients have experienced issues with staff not having the necessary supplies for care, which has led to further complications.
What Families Say
Feedback from families is mixed. While many have praised the professionalism and dedication of the nursing and therapy staff, several have raised concerns about communication and administrative support. Issues such as incorrect information from the front desk and difficulties in obtaining timely services have been highlighted as areas needing improvement.
Room for Improvement
Several families have noted that communication could be enhanced, particularly regarding scheduling and the availability of services. Instances of incorrect information being provided by the front desk and challenges with the coordination of care have been mentioned as areas for potential improvement.
Summary
Adoration Home Health in Charlotte, North Carolina, provides a range of home health services with a focus on compassionate care. While many families appreciate the professionalism of the nursing and therapy staff, there are notable concerns regarding communication and scheduling. Addressing these issues could enhance the overall experience for patients and their families.
