Overview
Addus HomeCare, located in Modesto, California, has been providing personal home care and support services for over 40 years. The organization aims to deliver high-quality, cost-effective care that allows individuals to remain in their homes comfortably and confidently. Their caregivers are committed to building meaningful relationships with those they serve.
Services & Support
Addus HomeCare offers a range of in-home supportive services, including assistance with activities of daily living, in-home medical and skilled healthcare services, and comfort care for both patients and their families. The organization emphasizes the importance of understanding and addressing the unique needs of each client.
Care Approach & Staff
The caregivers at Addus HomeCare are described as compassionate and engaged, finding meaning in their roles while providing care. However, some families have raised concerns regarding the training of staff, noting that caregivers may receive minimal preparation before being assigned to clients. This has led to mixed experiences regarding the quality of care provided.
What Families Say
Feedback from families about Addus HomeCare is varied. Some clients have praised specific office staff for their kindness and willingness to help, highlighting positive interactions with caregivers. However, other families have expressed dissatisfaction with communication from the office, citing abrupt service cancellations and a lack of support. One family shared a particularly negative experience involving the abrupt termination of care for a client with dementia, which left them feeling stranded and unsupported.
Room for Improvement
Several reviews indicate that communication between the office and families could be improved. Instances of abrupt service cancellations and perceived rudeness from office staff have raised concerns among clients. Additionally, the training process for caregivers has been criticized, suggesting that more comprehensive preparation could enhance the quality of care.
Summary
Addus HomeCare provides a range of in-home care services in Modesto, California, with a focus on fostering relationships between caregivers and clients. While many families appreciate the compassionate care provided by individual caregivers, there are notable concerns regarding office communication and staff training. Families considering Addus HomeCare may want to weigh these factors when evaluating their options.
