Overview
Addus HomeCare, located in Knoxville, Tennessee, has been a prominent provider of personal home care and support services for over 40 years. The company is dedicated to delivering high-quality, cost-effective care that enables individuals to maintain their independence and comfort within their own homes.
Services & Support
Addus HomeCare offers a range of in-home supportive services tailored to meet the needs of their clients. These services include assistance with daily living activities, in-home medical and skilled healthcare services, and comfort care for both patients and their families. The caregivers are described as compassionate and committed to building meaningful relationships with those they serve.
Care Approach & Staff
The approach at Addus HomeCare emphasizes attentive care and understanding individual needs. Caregivers are noted for their dedication and ability to provide personalized support. However, there have been reports of unprofessional behavior from some staff members, which has raised concerns among families regarding their experiences.
What Families Say
Families have expressed mixed feelings about Addus HomeCare. Many reviews highlight the exceptional care provided by specific caregivers, with one family member praising a caregiver for going above and beyond in their duties. Conversely, there are multiple mentions of rudeness and unprofessionalism from other staff, which have negatively impacted some families’ experiences.
Room for Improvement
While many families appreciate the quality of care provided, the feedback regarding staff professionalism indicates a need for improvement in customer service and communication. Addressing these concerns could enhance the overall experience for clients and their families.
Summary
In summary, Addus HomeCare in Knoxville, Tennessee, is recognized for its commitment to delivering quality home care services. While many caregivers receive praise for their compassion and dedication, the presence of unprofessional behavior among some staff members suggests areas for improvement. Families considering Addus HomeCare may want to weigh these factors in their decision-making process.
