Overview
Addus HomeCare, located in Greenville, South Carolina, has been a prominent provider of personal home care and support services for over 40 years. The agency focuses on delivering high-quality and cost-effective care, allowing individuals to remain in their homes comfortably and confidently.
Services & Support
Addus HomeCare offers a range of services, including in-home assistance with daily living activities, medical and skilled healthcare services, and comfort care for both patients and their families. Their caregivers are dedicated to building meaningful relationships with those they serve, ensuring that each client’s needs are met with compassion and attention.
Care Approach & Staff
The caregivers at Addus HomeCare are described as patient, caring, and compassionate. Many families have expressed appreciation for the quality of care provided, particularly highlighting the dedication of individual caregivers. However, there have been concerns regarding the responsiveness of the office staff, particularly in situations where additional coverage was needed for caregivers who were unavailable.
Who They Serve
Addus HomeCare serves a diverse clientele, including individuals with special needs and those requiring personal care services. Families have noted the importance of having reliable caregivers, especially for clients with specific care requirements.
Room for Improvement
Some families reported challenges with scheduling and coverage. Instances were noted where families struggled to receive timely responses from the office regarding caregiver availability, leading to disruptions in care. This has been a significant concern for clients who rely on consistent support.
Summary
Addus HomeCare in Greenville, South Carolina, has a strong foundation in providing in-home care services, characterized by compassionate caregivers and a commitment to client relationships. While many families appreciate the quality of care, there are areas for improvement in communication and scheduling that could enhance the overall service experience.
