Overview
Addus HomeCare, located in Farmington, Missouri, has been a provider of personal home care and support services for over 40 years. The company emphasizes high-quality, cost-effective care that allows individuals to remain comfortably in their homes. Their caregivers are dedicated to building meaningful relationships with clients and providing assistance with daily living activities.
Services & Support
Addus HomeCare offers a range of in-home supportive services, including assistance with activities of daily living, in-home medical and skilled healthcare services, and comfort care for patients and their families. Their approach focuses on attentive and compassionate care tailored to the needs of each individual.
Care Approach & Staff
The staff at Addus HomeCare is frequently described as kind, loving, and caring. Many families appreciate the dedication of the caregivers, noting their ability to provide support during challenging times, such as hospice care. However, some reviews indicate concerns regarding staffing levels, with reports of caregivers being short-staffed and high turnover rates affecting service continuity.
Who They Serve
Addus HomeCare serves a variety of clients, including those requiring hospice care. Families have expressed gratitude for the assistance provided, particularly during critical times when support is needed the most.
What Families Say
Feedback from families is mixed. While many commend the caring nature of the office staff and the quality of care provided by some caregivers, there are notable concerns about staffing issues and management practices. Several reviews mention experiences of being left without a caregiver for extended periods, which has caused frustration among clients. Additionally, there are serious allegations regarding miscommunication and misunderstandings that have led to distressing situations for some families.
Room for Improvement
Several reviewers have pointed out issues with staffing shortages and high turnover rates among caregivers. There are also concerns about management practices and the need for better communication between staff and families to address misunderstandings effectively.
Summary
Addus HomeCare in Farmington, Missouri, has a long history of providing home care services. While many families appreciate the compassionate care from staff, there are significant concerns about staffing consistency and management practices. Families considering Addus HomeCare may want to weigh these factors carefully based on the experiences shared by others.
