Overview
Addus HomeCare, located in Chattanooga, Tennessee, has been a prominent provider of personal home care and support services for over 40 years. The company is dedicated to delivering high-quality, cost-effective care that allows individuals to remain comfortably in their homes. Their approach emphasizes understanding and meeting the unique needs of each client.
Services & Support
Addus HomeCare offers a range of services designed to assist clients with activities of daily living. This includes both in-home medical and skilled healthcare services, as well as comfort care for patients and their families. The caregivers are described as engaged, energized, and compassionate, focusing on building meaningful relationships with those they serve.
Care Approach & Staff
The staff at Addus HomeCare is frequently noted for their friendliness and willingness to help. Many reviews highlight the supportive nature of the office team, particularly during the hiring process and orientation. Clients and employees alike appreciate the clear communication and assistance provided by the staff, which contributes to a positive experience. However, there have been some concerns regarding the reliability of care delivery, with instances of missed shifts reported.
Who They Serve
Addus HomeCare serves a diverse clientele, including individuals requiring various levels of support in their homes. Families have expressed appreciation for the care provided, particularly in challenging times, and have found the staff to be understanding and compassionate.
Room for Improvement
Some reviews indicate issues with communication regarding pay and scheduling. A few employees have expressed frustration over delays in receiving payment and the fulfillment of shifts. Addressing these operational challenges could enhance the overall experience for both clients and staff.
What Families Say
Families have shared positive feedback about their interactions with Addus HomeCare, emphasizing the kindness and helpfulness of the staff. Many appreciate the thoroughness of the hiring process and the support provided when starting services. However, there are mixed feelings regarding the reliability of caregiver assignments, with some families noting concerns about missed shifts.
Summary
Addus HomeCare in Chattanooga, Tennessee, is committed to providing quality in-home care and support services. The staff is often praised for their friendliness and understanding, although some areas for improvement have been identified, particularly concerning communication and reliability. Overall, families recommend Addus HomeCare for its compassionate approach to caregiving.
