Overview
AccentCare Home Health Sacramento, located in Sacramento, California, is part of a national organization that provides a range of home health services, including personal care, hospice, and palliative care. The agency aims to deliver quality care through a network of trained professionals across various locations.
Services & Support
AccentCare offers both medical and non-medical home health services tailored to meet the needs of individuals requiring assistance. Their focus includes personal care and hospice services, designed to support clients and their families during challenging times.
Care Approach & Staff
The agency is noted for its commitment to quality service, with some reviewers highlighting the efforts of staff in organizing educational events and community engagement. However, experiences with caregivers have been mixed, with some clients expressing concerns about the reliability and integrity of the staff.
Who They Serve
AccentCare serves a diverse clientele, including individuals with extensive care needs, such as stroke survivors and those requiring hospice care. The agency aims to provide support to those in critical situations, although experiences can vary significantly among clients.
What Families Say
Feedback from families has been varied. Some families express gratitude for the care provided, noting the positive impact of dedicated staff. Conversely, several clients have reported serious concerns regarding caregiver conduct, including theft and inadequate support. These mixed reviews suggest that while some families find the service satisfactory, others have encountered significant issues that have affected their trust in the agency.
Room for Improvement
There are notable concerns regarding staff integrity and the agency’s response to negative feedback. Some families have reported issues with caregivers that have raised alarms about safety and reliability. Additionally, there are comments indicating a perceived prioritization of profit over genuine care.
Summary
AccentCare Home Health Sacramento offers a range of home health services, with a mission to provide quality care. While some clients appreciate the support and community involvement, others have raised serious concerns about caregiver reliability and agency responsiveness. Families considering this provider may want to weigh these varied experiences when making their decision.
