Overview
A Special Touch In-Home Care, located in South Charleston, West Virginia, provides non-medical assistance for seniors and disabled individuals. Their mission is to help clients remain in the comfort of their homes while receiving the care they need, ultimately reducing the necessity for medical facilities or institutions.
Services & Support
A Special Touch offers a variety of services designed to assist with activities of daily living. These include bathing, grooming, dressing, light housekeeping, meal preparation, transportation to appointments, grocery shopping, and companion care. The agency emphasizes individualized care, tailoring programs to meet the specific needs of each client.
Care Approach & Staff
The team at A Special Touch is characterized by their compassion and dedication. Caregivers are noted for their professionalism and reliability, often forming strong bonds with clients. Families express gratitude for the attentive care provided, highlighting the positive impact caregivers have on their loved ones’ well-being. The owner is recognized for his commitment to both clients and staff, ensuring a supportive environment that fosters high-quality service.
Who They Serve
A Special Touch primarily serves elderly and disabled residents in the Kanawha Valley and surrounding areas. Their goal is to provide the necessary support to help individuals maintain their independence and quality of life while living at home.
What Families Say
Families consistently express their appreciation for the care provided by A Special Touch. Reviews highlight the professionalism and kindness of the caregivers, with many noting that staff members quickly become like family. The company is praised for its effective communication and responsiveness to client needs, contributing to a sense of security for families during challenging times.
Room for Improvement
While many families have had positive experiences, some have indicated a desire for even more personalized care options. Ensuring that all clients receive the most suitable support tailored to their unique needs could enhance their overall service experience.
Summary
A Special Touch In-Home Care is a dedicated provider of non-medical home care services in South Charleston, West Virginia. With a focus on compassionate, individualized care, they aim to help seniors and disabled individuals maintain their independence at home. Families appreciate the professionalism and attentiveness of the caregivers, contributing to a positive reputation in the community.
