Overview
A First Name Basis Home Care – Gulfport, located in Gulfport, Mississippi, provides professional in-home care for seniors and individuals with disabilities. This agency focuses on delivering compassionate and personalized services to help clients maintain their independence and quality of life in the comfort of their own homes.
Services & Support
The services offered by A First Name Basis include assistance with daily activities, medication management, personal care, meal preparation, and companionship. Their caregivers are dedicated to fostering genuine connections with clients, ensuring that each individual’s needs are met through tailored care plans.
Care Approach & Staff
The staff at A First Name Basis is frequently described as compassionate and patient. Many caregivers have developed long-term relationships with their clients, reflecting the agency’s commitment to personalized care. Employees express satisfaction in their roles, highlighting a supportive work environment with flexible hours and great benefits.
Who They Serve
A First Name Basis serves older adults and individuals with disabilities, including both intellectually and developmentally disabled clients. Their approach focuses on enabling clients to live safely and comfortably at home, which is often important for families seeking care for their loved ones.
Service Area
The agency operates in Gulfport and the surrounding areas, providing services across Mississippi, Arkansas, Louisiana, and South Carolina. They accept various Medicaid programs, making their services accessible to many families in need.
Scheduling & Availability
A First Name Basis emphasizes reliable and prompt service, ensuring that caregivers arrive on time for their scheduled visits. This level of dependability is appreciated by clients, particularly those who require consistent support.
What Families Say
Families have shared positive experiences regarding the communication and understanding demonstrated by the staff. Many clients express gratitude for the care they receive, noting that caregivers go above and beyond to meet their needs. Some reviews highlight the ease of working with the agency and the strong relationships formed between caregivers and clients.
Room for Improvement
While many families express satisfaction with the services, there are occasional concerns regarding the performance of some staff members. A few reviews mentioned experiences with caregivers who did not meet expectations.
Summary
A First Name Basis Home Care – Gulfport is dedicated to providing high-quality in-home care tailored to the needs of seniors and individuals with disabilities. With a compassionate staff and a focus on building strong relationships, the agency strives to promote independence and enhance the quality of life for its clients. Families appreciate the reliable service and open communication, though there are areas for improvement in staff performance.
