Overview
A First Name Basis Home Care – Baton Rouge, located in Baton Rouge, Louisiana, provides high-quality in-home care for seniors and individuals with disabilities. Their services focus on promoting independence and improving the quality of life for clients, allowing them to remain safe and comfortable in their homes.
Services & Support
A First Name Basis offers a range of services tailored to meet the needs of their clients. These include personal care, medication management, meal preparation, transportation, and companionship. Their caregivers are dedicated to building genuine connections with clients, ensuring that care is personalized and compassionate.
Care Approach & Staff
The staff at A First Name Basis are frequently described as professional, caring, and supportive. Many employees express satisfaction with their work environment, highlighting the friendly atmosphere and the company’s responsiveness to concerns. Caregivers are noted for their commitment to clients, often going above and beyond to ensure their needs are met.
Who They Serve
A First Name Basis serves older adults and individuals with intellectual or developmental disabilities. Their services are designed to cater to both seniors who wish to age in place and to families seeking support for loved ones with special needs.
Service Area
The company operates in Baton Rouge and the surrounding areas, including Ascension. They accept nearly all waiver and non-waiver Medicaid programs, making their services accessible to many families in the region.
Scheduling & Availability
Clients appreciate the availability of support, with 24/7 access to company staff for any concerns or inquiries. This level of accessibility provides families with reassurance and peace of mind regarding their loved ones’ care.
Insurance & Billing
A First Name Basis accepts various forms of payment, including Medicaid and veterans’ benefits. This inclusivity allows them to cater to a broad range of clients, ensuring that financial barriers are minimized for those in need of in-home care.
What Families Say
Families express high levels of satisfaction with the care provided by A First Name Basis. Many reviews highlight the professionalism and kindness of the caregivers, as well as the company’s responsiveness to issues. Clients often feel a strong sense of connection with their caregivers, which enhances their overall experience.
Room for Improvement
While many families report positive experiences, there are some concerns regarding communication, particularly related to last-minute schedule changes and the availability of replacement caregivers. Addressing these issues could further enhance client satisfaction.
Summary
A First Name Basis Home Care – Baton Rouge is dedicated to providing compassionate in-home care for seniors and individuals with disabilities. With a strong focus on personalized services and caregiver-client relationships, they strive to create a supportive environment for both clients and their families. The company’s commitment to accessibility and responsiveness makes it a valued option for families in the Baton Rouge area.
