Overview
360 SHS, located in Bedford, New Hampshire, is a family-owned home care company dedicated to providing compassionate in-home care services for seniors. Their mission is to empower clients to maintain their independence while receiving assistance with daily tasks that may become challenging as they age. The company emphasizes a supportive environment for both clients and caregivers, fostering respectful interactions.
Services & Support
360 SHS offers a range of services tailored to meet the diverse needs of seniors. These services include dementia care, companionship, housekeeping, transportation, meal preparation, personal care, medication administration, and more. The company aims to provide a complete circle of care, ensuring that clients can remain in the comfort of their own homes while receiving the support they need.
Care Approach & Staff
The caregivers at 360 SHS are often seniors themselves, bringing a unique understanding and compassion to their roles. Clients and families have noted that the staff are thoughtful and genuinely dedicated to their work. Many reviews highlight the respectful and supportive atmosphere within the company, where open communication is encouraged among team members. However, there have been instances where caregivers were not well-matched to clients’ specific needs, which impacted the quality of care.
Who They Serve
360 SHS primarily serves seniors in Bedford and the surrounding areas, including Manchester, Nashua, Londonderry, Exeter, Concord, and Portsmouth. Their services are designed to cater to the unique needs of elderly clients, allowing them to live independently while receiving necessary assistance.
What Families Say
Families have expressed gratitude for the level of care their loved ones received from 360 SHS. One family noted that their caregiver became an integral part of their family, providing kindness and support that allowed their loved one to remain at home. While many reviews commend the company for its compassionate approach, some families have raised concerns regarding staffing issues and communication about service cancellations.
Room for Improvement
Some families have reported challenges with caregiver matching, leading to dissatisfaction with the quality of care. Specific instances highlighted the need for better communication regarding service agreements and cancellation policies. Addressing these concerns could enhance the overall experience for clients and their families.
Summary
360 SHS offers essential home care services for seniors in Bedford, New Hampshire, with a focus on compassionate care and maintaining independence. While many families praise the staff’s dedication and the supportive environment, there are areas for improvement, particularly in caregiver matching and communication. Overall, 360 SHS is committed to providing a complete circle of care for seniors and their families.
