Overview
24/7 Nursing Care, located in Miami, Florida, is a prominent provider of nursing care and companion referral services. The agency focuses on helping individuals maintain independence in their own homes or familiar environments, rather than transitioning to nursing homes. Their services are tailored for those requiring assistance due to aging, medical conditions, or the need for post-surgery care.
Services & Support
The agency offers a range of in-home care services, including nursing care for individuals with Alzheimer’s and dementia. They provide support for families who wish to keep their loved ones close while ensuring they receive the necessary medical assistance. This includes both short-term and long-term care options, allowing clients to choose what best fits their needs.
Care Approach & Staff
Feedback regarding the staff at 24/7 Nursing Care is mixed. While some families have praised the caregivers for their kindness and professionalism, others have reported issues with training and communication. Positive reviews highlight the compassionate nature of the staff, especially in providing care for elderly clients, while some experiences noted a lack of proper training among certain caregivers, which led to concerns about the quality of care.
Who They Serve
24/7 Nursing Care primarily serves elderly individuals and those requiring assistance due to medical conditions. Their services are designed for families looking to provide care in a familiar setting, making it easier for clients to remain at home or in a retirement community.
Service Area
The agency operates in Miami, Florida, providing services to clients throughout the area.
What Families Say
Reviews reflect a variety of experiences with 24/7 Nursing Care. Many families express gratitude for the compassionate care their loved ones received, emphasizing the staff’s dedication. However, some families have reported significant challenges, including miscommunications and issues with caregiver training. These mixed reviews suggest that while many families have had positive experiences, there are areas needing improvement.
Room for Improvement
Several reviews indicate concerns regarding the consistency and training of caregivers. Issues such as miscommunication about scheduling and caregiver capabilities have been noted. Some families have expressed disappointment in the agency’s customer service and responsiveness, highlighting a need for better coordination and support.
Summary
24/7 Nursing Care in Miami, Florida, offers a range of home health care services aimed at helping individuals maintain independence. While many families appreciate the compassionate care provided by the staff, there are notable concerns regarding training and communication that the agency may need to address. Overall, the agency has the potential to provide valuable support to families, but experiences can vary widely.
