Overview
1 of a Kind & PRN Medical Services, located in Fort Smith, Arkansas, is a prominent home health care provider that merged with PRN Medical Services in 2022. They offer a range of services including in-home care, medical staffing, and Certified Nursing Assistant (CNA) training. The organization aims to enhance the quality of life for clients by enabling them to remain in their homes with the support of trained nurses and caregivers.
Services & Support
1 of a Kind & PRN Medical Services provides various home care services, including assistance with personal care, daily activities, and respite care. They cater to clients recovering from surgery or hospital stays, as well as those requiring long-term care for chronic conditions. The agency also offers CNA classes in Fort Smith, preparing individuals for careers in the healthcare field. Their staffing services extend to hospitals and medical facilities, providing job opportunities for healthcare professionals.
Care Approach & Staff
The staff at 1 of a Kind & PRN Medical Services includes registered nurses and certified nursing assistants who are described as friendly and efficient by some clients. However, there have been mixed reviews regarding the organization and communication from the office team. While some individuals appreciated the training received during CNA classes, others noted issues with scheduling and responsiveness from the office staff.
Who They Serve
1 of a Kind & PRN Medical Services serves a diverse clientele, including Medicaid clients and residents of nursing homes, assisted living facilities, and memory care units. Their services are designed for individuals requiring home health care support, whether for short-term recovery or long-term assistance.
Service Area
The agency operates primarily in Fort Smith and extends its services throughout Northwest Arkansas, including Rogers and Springdale. This broad service area allows them to reach a significant number of clients in need of home health care and staffing solutions.
What Families Say
Reviews reflect a range of experiences with 1 of a Kind & PRN Medical Services. Some families have praised the quality of the CNA training and the professionalism of the instructors. However, there are also numerous complaints regarding scheduling issues, unresponsiveness, and rudeness from office staff. While some clients reported satisfaction with the care provided, others expressed frustration with the organization and reliability of services.
Room for Improvement
Several reviews highlighted concerns about communication and scheduling, with some clients experiencing delays and a lack of responsiveness from the office team. Improving these aspects could enhance the overall client experience.
Summary
1 of a Kind & PRN Medical Services offers a comprehensive range of home health care and staffing solutions in Fort Smith, Arkansas, and surrounding areas. While they provide valuable services and training for aspiring healthcare professionals, feedback indicates a need for improvement in communication and scheduling to better serve their clients.
