Overview
@ Home Care, located in Archdale, North Carolina, offers a range of in-home care solutions tailored to meet the needs of families seeking assistance for their loved ones. The agency provides both short-term and long-term care options, ensuring that clients receive the support they need in the comfort of their homes.
Services & Support
@ Home Care specializes in providing professionally trained staff for both in-home and facility care. Their services include personal care, companionship, and assistance with daily activities. Families have noted the agency’s commitment to planning ahead and ensuring adequate staffing to meet scheduled needs.
Care Approach & Staff
Families have expressed appreciation for the compassionate and dedicated approach of the staff at @ Home Care. Reviewers frequently highlight how the caregivers treat clients with respect and as part of their own family. The agency emphasizes clear communication, keeping families informed about any schedule changes or staffing updates.
Who They Serve
@ Home Care serves a variety of clients, including those requiring assistance due to age-related issues, disabilities, or chronic conditions such as Alzheimer’s. The agency’s services allow clients to remain in their homes, avoiding the need for assisted living facilities.
What Families Say
Feedback from families has been largely positive, with many expressing gratitude for the level of care provided. One reviewer noted the peace of mind they experienced knowing their loved one was in good hands, while others praised the agency for its transparency and dedication. However, there was a mention of a negative experience regarding communication and accountability, suggesting that experiences may vary.
Room for Improvement
While many families report positive experiences, there is an indication that some clients have encountered challenges with communication from the agency. Addressing these concerns could enhance the overall experience for families seeking support.
Summary
Overall, @ Home Care in Archdale, North Carolina, is recognized for its compassionate care and commitment to meeting the needs of clients. With a focus on maintaining client dignity and comfort, the agency is a recommended option for families looking for reliable in-home care services.